Planning Research and Strategy (PRS) Department
The Planning, Research and Strategy Department is the Commission’s think tank, primarily tasked with providing evidence-based guidance, to ensure the development of efficient strategies and work implementation. To achieve this objective, the department is responsible for planning, tracking progress, identifying gaps, and conducting relevant internal and external research to aid the Commission’s understanding of trends and behaviours relevant to consumer rights, and support the process of designing strategies for intervention.
The department coordinates the preparation of monthly and quarterly progress reports, annual reports, and reports to the Federal Ministry of Industry, Trade and Investment, and other external stakeholders. The department is also charged with the responsibility of coordinating the activities of the Commission’s zonal and state offices; and managing its library.